Customer care

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Questions about your order, which lens to choose or a return? Write to us and we'll get back to you personally.

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FAQ

How long does delivery take?

We prepare your order in 1-2 business days and it arrives within 5-8 business days of ordering. You'll get the tracking number by email as soon as it ships.

Can I return them?

Yes, you have 30 days from delivery. Email us with your order number and we'll guide you.

Are they prescription glasses?

No, all our glasses are non-prescription, designed for screen use, on their own or over contact lenses.

How do 2 for 1 and 3 for 2 work?

They apply automatically in the cart for PRO AR glasses. No code needed.